Thank you for choosing The Experiience, our web and digital marketing services. As a digital product, The Experiience does not involve the physical shipment of goods. This Shipping and Delivery Policy outlines how our services are delivered to you and the timelines you can expect.
Digital Delivery: The Experiience services are delivered entirely online. Upon successful subscription or payment, you will receive access to the services via your registered email address or communication channel. There is no physical product to be shipped.
Access to Services: Once your payment is processed, our customer success team will contact you and request you to check the WhatsApp messages sent from our support number. Project details, service access, or deliverables will be shared via WhatsApp, and a video or screen-share session may be scheduled if needed. Our team will ensure you are fully onboarded and understand how to leverage our services effectively.
Account Activation: Your access to The Experiience services will be activated immediately after payment confirmation. You will have full access based on your selected service package.
Immediate Access: For most service packages, access to The Experiience services is granted immediately upon successful payment. If you do not receive access within 24 hours, please check your spam or junk email folders or contact our customer support team.
Delayed Access: In rare cases where payment verification takes longer, you will receive access as soon as the payment is confirmed. Our support team will assist you with any issues during this process.
Support Availability: If you encounter any issues accessing or using The Experiience services, our customer support team is available to assist you. You can reach us by phone at 9288000281.
Implementation Assistance: If you need help setting up or configuring your services, we offer implementation support. Details are available on our website or by contacting our support team.
Since The Experiience offers digital services, there is no physical shipping involved. All necessary information and deliverables will be provided electronically. Please disregard any references to shipping costs or delivery times, as they do not apply to our services.
We may update this Shipping and Delivery Policy from time to time. Any changes will be posted on our website, and you will be notified by email or through our services. Continued use of the services after any changes to this policy constitutes your acceptance of the updated terms.
If you have any questions or concerns regarding this Shipping and Delivery Policy, please contact us at:
Email: info@the-experiience.in
Phone: 9061626000
Website: www.the-experiience.in
7th Floor, National Pearl Star Building, Edappally,
Kochi -682024
Mob: 91 - 9061626000
Email: info@the-experiience.com